The impact of Just-in-time Production System on the Operational Performance of Fine Casual Dining Restaurants in Greater Cairo

نوع المستند : المقالة الأصلية

المؤلفون

Hotels Studies Department - Faculty of Tourism and Hotels - Mansoura University

المستخلص

This study aim to investigate the impact of just in time production system practices on improving operational performance on fine casual dining restaurants. A questionnaire form was developed to collect data required for this study. A total of 450 forms were randomly distributed to a sample of supervisors and employees who work in the investigated fine casual dining restaurants in Greater Cairo, only 409 forms by 90.9% were valid for Statistical analysis. The results show the JIT practices are highly implemented in some Fine casual dining restaurants. JIT purchasing has rated the highest, followed by JIT selling, and last JIT operation. The results of Operational Performance variables are also highly implemented in Fine casual dining restaurants. Flexibility has the highest implementation, followed by quality then cost and finally, speed of delivery. But there are some challenges and factors affecting restaurants from adopting and applying the Just-in-Time Production System Such as the high cost of implementing this system because it needs a strong and responsive supply chain and this poses a great challenge for some restaurants. Finally, the recommendation could be suggested Motivating service institutions representative of hotels and restaurants that apply the quality system to apply Total Just-in-Time Production system.

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