THE IMPACT OF WORK-FAMILY CONFLICT ON HOTEL EMPLOYEES RETENTION

M. Abdelaal, Fatma; Mohammed Kassem, Nady; Abbas, Tamer

doi:10.21608/mkaf.2022.239153

THE IMPACT OF WORK-FAMILY CONFLICT ON HOTEL EMPLOYEES RETENTION

نوع المستند : المقالة الأصلية

المؤلفون

¹ Faculty of Tourism and Hotel Management , Helwan University

² Hotel manager in KSA

³ Faculty of Tourism and Hospitality, King Salman International University, Faculty of tourism and hotel management

10.21608/mkaf.2022.239153

المستخلص

A work-family conflict is a form of inter-role conflict in which the demands of one function at work and another at home are conflicted in some ways. Conflict arises whenever work and family life overlap. Work-family conflict is significant for both businesses and individuals since it is linked to undesirable results. The conflict between work and family life, for example, is linked to higher absenteeism, higher labor force turnover, lower performance, and poor physical and mental health. In this respect, the current study aims to explore the impact of work-family conflict on hotel employees’ retention in Kingdom of Saudi Arabia hotels (KSA). The study used the analytical method to achieve the objectives of the research, the study was conducted on some workers in KSA hotels, the study was used a simple random sample via an electronic link questionnaire to collect primary data from 131 individuals. The study was used SPSS V.23 to test the correlation between work-family conflict and employees’ retention in the selected sample. The results assured that there is a statistically significant negative impact of work-family conflict on hotel employees’ retention in KSA hotels. The study provides a set of recommendations for hotel managers to increase their employees’ retention.

الكلمات الرئيسية

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