STRATEGIC PLANNING FOR HUMAN RESOURCES IN HOTELS: A FIELD STUDY ON A SAMPLE OF FIVE STAR HOTELS IN GREATER CAIRO

نوع المستند : المقالة الأصلية

المؤلفون

1 Master Researcher Faculty of Tourism and Hotels Mansoura University

2 Ass. Prof of Hotel management Faculty of Tourism and Hotels Mansoura University

المستخلص

This study was designed to explore the extent of applying strategic human resource planning process in five star Cairo hotels and its impact of on employee performance. In order to achieve this aim, a questionnaire form was developed and directed to a random sample of human resources officials in a five star  Cairo hotels. A total of 100 questionnaires were distributed; only 94 forms (94%) were valid. The extracted results indicated that the all hotels have a strategic plan to determine HR needs at the investigated hotels. There are managers in investigated hotel who have efficiency and high skill to accommodating strategic thinking. Applying one strategic plan on all departments is difficult. laws and legislation which relates on work law inside the country is stable. HR officials classified political and economic crisis which non setting in consideration during the strategic plan are the main threat in applying. Based upon the findings, some recommendations were suggested and directed to hotel managers.

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